Services
Four ways forward. Clear scope. Clear value.
The outcome is framed. The work is shaped to you.
Revealed
Uncover what matters
Discovery & Research
When you need clarity before committing whether that's understanding your market, diagnosing what's broken, or validating a decision, Revealed gets you to confident next steps.
Typical activities
- Qualitative research
- Data and systems review
- Product audit
- Market and competitive analysis
- JTBDs
- Ecosystem mapping
- Root-cause diagnosis
Typical scenarios
- Market, customer, or competitive clarity before a big decision
- Understanding what your data is telling you, and what it isn't
- Root cause analysis when symptoms aren't pointing to answers
- Regulatory impact understanding (NIS2, CSRD, EU AI Act)
- Validating hypotheses before committing resources
Typical outcomes
- Evidence-based clarity drawn from your data, interviews, and your market
- A short list of what matters most ranked, reasoned, ready to act on
- Immediate moves you can make in the following weeks, not a plan for too late
- Everything sourced and documented: the insights, data, and research are yours to keep and build on
- Working sessions to explore the findings together so your team leaves aligned, not just informed
Resolved
Achieve what matters
Strategy & Roadmap
You know where you want to go, but not how to get there. Resolved turns insights into a clear strategy, prioritised backlog, and implementation plan your team can actually execute.
Typical activities
- Vision and value-proposition definition
- Backlog prioritisation
- Roadmap and dependency mapping
- ROI projection
- Stakeholder alignment sessions
- Implementation planning
Typical scenarios
- Vision that needs articulation and alignment
- Roadmap paralysis or backlog chaos
- Digital transformation or capability-building initiatives
- Data strategy that connects infrastructure, governance, and analytics to business outcomes
- Stakeholder alignment for board, investors, or leadership
Typical outcomes
- A strategy your team can actually follow with clear direction, honest trade-offs
- Priorities ranked with transparent reasoning so you know what to build first and what to drop
- A roadmap grounded in reality, milestones, dependencies, and decision points, not aspirational timelines
- Materials your board or investors can approve without a second meeting
- Working sessions to stress-test the plan together so your team commits with confidence, not just compliance
Optimised
Streamline what matters
Operations & Process Design
Your operations run on processes and data and when either breaks, both suffer. Optimised wires them together so your team can deliver with clarity, not friction.
Typical activities
- Process, lifecycle, and workflow design
- Operational mapping and optimisation
- Reporting and dashboard design
- Data stewardship
- System modernisation
Typical scenarios
- Operations that don't exist yet: no reporting, articleback loops, or lifecycle management
- Reporting that doesn't deliver because data is disconnected from operational reality
- Processes and systems built on undocumented knowledge, breeding hidden risks, quiet waste, and missed opportunities
- AI and automation ambitions without the operational foundations to support them
- Cross-team collaboration held back by misaligned tools, handoffs, and information gaps
Typical outcomes
- Documentation that serves humans and systems alike: how work gets done, how data flows, what it means
- Reporting your team can self-serve, shifting decisions from reactive to proactive
- AI and automation initiatives grounded in real use cases and operational readiness
- Processes and data that reinforce each other: workflows that scale because the information behind them is reliable
- A working session to pressure-test the designs so your team adopts with confidence, not confusion
Pricing built on partnership
Fair base rate
Senior-level expertise at an accessible entry point. The base rate covers the work regardless of outcome. You pay for the value, not the overhead.
Results-based bonus
An optional performance component tied to outcomes we define together. It's how we stay aligned on what matters.
Agreed upfront
Scope, pricing, and success criteria defined before we start. No surprises, no hidden fees, no scope creep without a conversation.
Mission-aligned
Charities and mission-aligned organisations are priced on a different basis. The work matters more than the margin.
Project or retainer
Focused engagement or ongoing partnership, whichever fits your situation.